Rescue Tech Console 7.12.3379 Improvements and fixes:
- Single Sign On login flow is available from Desktop Technician Console
- Fixed an issue where the Connect on LAN feature was delayed up to 2 minutes when establishing a new connection to another computer.
Important Notes: Technician Console (TC) version 7.12.3379 is already available for download from the following links if you would like to install before 4/28:
- Global/US:
- Standard: Desktop App, Installer (Internet Explorer (IE) based TC)
- Enterprise: Desktop App, Installer
- EU:
- Standard: Desktop App, Installer (Internet Explorer (IE) based TC)
- Enterprise: Desktop App, Installer
Important: Internet Explorer (IE) based TC is not supported on Windows 11. Please visit FAQ for details.
Download from below links on or after 04/28:
- Global/US:
- Standard: Desktop App, Installer (Internet Explorer (IE) based TC)
- Enterprise: Desktop App, Installer
- EU:
- Standard: Desktop App, Installer (Internet Explorer (IE) based TC)
- Enterprise: Desktop App, Installer
What to Expect?
- On April 28th, your Technicians will receive a prompt to upgrade to Technician Console 7.12.3379. If you are not ready to upgrade, please contact GoTo Support and request to "lock" your account and your technicians will not be prompted to download the new Technician Console
- Note: You may run a Technician Status Report - https://support.logmeinrescue.com/rescue/help/technician-status-report- from the Rescue Admin center to verify the "Last Used Technician Console Version"
- Once you are ready to upgrade, please contact GoTo Support requesting to "unlock" your account. You may also deploy the 7.12.3379 version via the Technician Console MSI installer
- Please allow up to two business days for our team to fulfill your request.
Published 3 years ago
Version 1.0