rdreynolds
4 years agoNew Contributor
Android app black screen
On a Samsung s9 and a s10 the logmein app works fine up to the point of connecting. Select the computer. Then type in access password coded. Then black screen and locks up the app. Doesn't matter what computer you try to connect to. Works fine on a iPhone to the same computers. It will connect bc the computer will show that is being connected but as soon as the app locks up it will make the computer go to the lock screen.