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macOS Accessibility Guidance Wildly Out of Date?
Hi all - I'm not sure if I'm missing something but when we use the most updated macOS installer for LMI Central we get this popup (https://imgur.com/a/5YYQAUp). It's REALLY confusing users because it's referencing steps from macOS from years and years ago. Apple has changed the system settings screenshots. Am I missing something or is GoTo just ignoring this from a product perspective?dmontry6 days agoNew Member21Views0likes1CommentCentral - Updates --> Windows Filter Issue
Hi, Over the last few years we have dealt with this bug, but with our asset base growing, we would like to see this resolved please. When opening the 'Windows Updates' section, if you try and apply a filter, it completely breaks the page, none of the machines below render/show within the page. Reproduce issue: 1. Click 'Updates --> Windows' 2. Apply a filter 3. Scroll down and it's broken (with console errors) 4. Scrolling down shows no machines being shown (see the scroll bar) Could we please ask the dev team to take a look? ThanksHappyHippo15 days agoContributor42Views0likes1CommentHow to prevent printer mapping in LogMeIn Central
I use LogMeIn as part of my IT support services (managed service provider). One feature that I do *not* want to use is printer mapping, in which my printer shows up on my customers' remote computers. Is there an option to prevent this from occurring? I know that it's possible to unmap the printer through the Options dialog after the fact, but I'd prefer a global option so that I don’t need to do this for each and every computer to which I connect, or at least an option to do it computer by computer but before I make the connection. Thank you. ________________________________________ Bradley J. Dinerman. President, Fieldbrook Solutions LLC https://www.linkedin.com/in/bdinerman (professional) https://instagram.com/brad.dinerman (my wildlife photography) "Before you criticize someone, you should walk a mile in his shoes. That way when you criticize him, you're a mile away, and you have his shoes."fieldbrook2 months agoNew Member25Views0likes1CommentFile Transfer Access Denied
Hi LogMeIn Community, I've encountered an issue and would appreciate any insights or suggestions you might have. Issue: I am able to successfully connect to a host computer using the LogMeIn client for remote control and can edit files without any problems. However, when I attempt to use the file transfer functionality with the same credentials, I receive an error message stating, "connection refused. You do not have the rights to access files on this computer." Details: Remote Control Access: Works perfectly. I can control the host and make changes to files. File Transfer Attempt: After connecting to the host, I try to transfer files but get the error mentioned above. Credentials: Same credentials are used for both remote control and file transfer. Environment: Both computers are running the latest version of LogMeIn software. Questions: Are there different firewall settings or ports that need to be configured specifically for the File Manager/File Transfer functionality as opposed to Remote Control? Could there be additional security settings or policies on the host machine that might block file transfers but allow remote control? Any guidance or troubleshooting steps you can provide would be greatly appreciated. Thank you in advance for your help!cwalsh2 months agoNew Member435Views1like4CommentsAntivirus won't download over slow connections
I have 50 computers in Tanzania which I am trying to install LogMeIn Antivirus on. Because of the slow internet connections speeds the AV client keeps failing to install. When you download the deployment msi the AV install is not included which means each desktop has to download it. I need to be able to download the msi inclusive of the AV client so that I can do the full install.sfiandaca2 months agoNew Contributor17Views0likes1CommentCached Credentials no longer work?
Slower and slower computer connections... then broken screen blanking, broken multi-monitor support and now broken credentials caching? At first I thought it was my PC but now I am not able to used saved credentials on both computers I use on a regular basis - "Login failed. (1327) Enter the Windows user name and password you use when physically sitting at the remote computer." I'm getting so sick of LogMeIn... wish I had more time to explore other options... maybe it's time to just move on to ST.SolvedLockonCC3 months agoActive Contributor2KViews2likes13CommentsConnection failed error
A computer in the company is giving me an error when I connect remotely, it generates a Host SSL certificate verified error. DigiCert Global G2 TLS TLS RSA SHA256 2020 CA1 Error occurred: error:0A000410:lib(20)::reason(1040) Authenticating... Disconnected. I have already performed the steps of: logmein.exe cert -createca “LogMeIn CA on %computername%” -createsc “%computername%” net stop LogMeIn && net start LogMeIn “C:\Program Files (x86)\LogMeIn\x64\LogMeIn.exe” cert -createca ‘Default CA’ ‘MX’ -createsc and none of them worked for me so I don't know if there is any other solution for this kind of problem.RandyMO3 months agoActive Contributor125Views0likes8Comments- ralphkiesel3 months agoVisitor21Views0likes1Comment
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