Recent Discussions
Cached Credentials no longer work?
Slower and slower computer connections... then broken screen blanking, broken multi-monitor support and now broken credentials caching? At first I thought it was my PC but now I am not able to used saved credentials on both computers I use on a regular basis - "Login failed. (1327) Enter the Windows user name and password you use when physically sitting at the remote computer." I'm getting so sick of LogMeIn... wish I had more time to explore other options... maybe it's time to just move on to ST.SolvedLockonCC4 days agoActive Contributor1.9KViews2likes13CommentsConnection failed error
A computer in the company is giving me an error when I connect remotely, it generates a Host SSL certificate verified error. DigiCert Global G2 TLS TLS RSA SHA256 2020 CA1 Error occurred: error:0A000410:lib(20)::reason(1040) Authenticating... Disconnected. I have already performed the steps of: logmein.exe cert -createca “LogMeIn CA on %computername%” -createsc “%computername%” net stop LogMeIn && net start LogMeIn “C:\Program Files (x86)\LogMeIn\x64\LogMeIn.exe” cert -createca ‘Default CA’ ‘MX’ -createsc and none of them worked for me so I don't know if there is any other solution for this kind of problem.RandyMO5 days agoActive Contributor67Views0likes8Comments- ralphkiesel6 days agoVisitor9Views0likes1Comment
GoTo and Logmein's Failure to keep up with IT Needs - Microsoft ID Authentication
More and More computers are being setup with Microsoft ID Authentication and Logmein Central has NO METHOD to Authenticate! I have been a LogMein Central Admin for 10 years and have had no problem Logging into remote computer's connected to our Domain or had Local Profiles. If I did it was because I had the wrong username or password. The verbiage in the Authentication portion of a remote connection states: 'Enter the Windows user name and password you use when physically sitting at the remote computer.' Well that's just more and more wrong these days. New computers running Windows 11 and 10 are forcing setups to use a Microsoft ID and making it increasingly hard to setup a local profile. More and more computers are using Windows Hello. Biometrics, or pincodes are the only things users ever use to get into their machines. Both of which Logmein has no method to Authenticate with. This is becoming more and more frustrating as I need to connect to these PC's and GoTo / Logmein Support has no legitimate answer on how to connect! I am surprised there aren't more articles from frustrated Admins like myself. After this post I have to start looking for a GoTo/Logmein Replacement because it doesn't look like they are going to do anything or that they even recognize there is a problem. It's not going to go away it's just going to get worse as Microsoft moves farther away from local profiles.CkGottafly21 days agoNew Contributor438Views0likes7CommentsAntivirus - Manage Section Bug
Hi, When accessing the Antivirus - Manage section, if you choose 'Custom View', go into a device, make changes, and then come back to the Manage section, the 'Custom View' is selected, but the view is not active, it defaults back to the 'Default View. Happens in all web browsers. This is a small issue but could definitely be improved and hopefully fixed quite easily. ThanksHappyHippo24 days agoContributor25Views0likes1CommentIssues Accessing Remote Computers from iPhone
Recently, I noticed that the LogMeIn App icon on my iPhone has changed and now I'm not able to access any of my computer remotely through the LogMeIn app on my iPhone. It keeps saying "Login Failed - Please check that you are entering the user name and password that you use to log into your computer." I'm entering my username and password exactly the same way as if I am sitting in front of my computer but it's still not working. Has anyone come across this issue?SolvedLox7112 months agoNew Member52Views0likes1CommentOutdated and vulnerable OpenSSL v3.0.14.0 in use
Apologies if this has been asked already but I couldn't find anything relevant. Most of our LMI clients use an outdated and vulnerable version of OpenSSL (v3.0.14.0) This is way behind the current version of OpenSSL, what are the plans to update? Also, which is such an old version used anyway? Thanks RichRJ-user2 months agoNew Member35Views0likes1CommentLogMeIn Intune deployment prompting users for login on certain devices
Hi everyone, I'm currently facing a challenge with LogMeIn where, despite successful installations, certain users are still prompted to log in manually every time the application starts. On about 15-20% of intune deployments it seems to have this issue prompting users for login. This occurs even though we've configured the installations to include the DEPLOY_ID when pushing the MSI. Here's what I've observed and tried so far: Registry Checks: We've inspected various registry keys on successful installs and installs prompting users for login and have not seen any differences. I have also verified that our license key is being passed into our license registry. Installation Versions: We've confirmed that we are using the latest installation package directly from the LogMeIn portal, specifically intended for mass installs. Log Files: We've looked application log files for any errors that could explain the login prompts but found nothing out of the ordinary. Hardware Verification: We have also checked the hardware settings to ensure there are no underlying issues that could affect the software’s operation, and everything meets the necessary requirements. This seems to happen with models that it succeeded on previously. I have referenced the two articles/posts below as well. Trying to deploy from intune | GoTo Community GoTo Resolve unattended MSI deployment in Intune (Microsoft Endpoint Manager) - GoTo Resolve Support Would there be any way to check any of the client install files or any registry keys that may point us to why this failure occurs? Thank you in advance.Solvedanguss2 months agoActive Contributor152Views0likes7CommentsSuddenly cant control client pc
I have been accessing a clients pc several times in the last 2 days to fix an issue. suddenly when i connect back on i cant control anything cant move the mouse or click on anything. this has never happened before its just this one client? what could have changed?Solvedsimonoestop2 months agoNew Member74Views0likes2Comments