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dmontry's avatar
dmontry
New Member
5 months ago

macOS Accessibility Guidance Wildly Out of Date?

Hi all - I'm not sure if I'm missing something but when we use the most updated macOS installer for LMI Central we get this popup (https://imgur.com/a/5YYQAUp). It's REALLY confusing users because it's referencing steps from macOS from years and years ago. Apple has changed the system settings screenshots. Am I missing something or is GoTo just ignoring this from a product perspective?

 

 

1 Reply

  • KateG's avatar
    KateG
    GoTo Manager
    5 months ago

    Hi dmontry​ Welcome to the Community 

    Thank you for raising this concern and sharing the screenshot. You are right—Apple recently tweaked the layout of the System Settings window in the latest versions of macOS. 

    While the core steps to grant permissions haven’t changed, the look and navigation in System Settings are different. 

     

    We’re sharing your feedback with the product team. In the meantime, if you need any help navigating the updated settings, please let us know.

    Thanks again for your feedback!