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macOS Accessibility Guidance Wildly Out of Date?
Hi all - I'm not sure if I'm missing something but when we use the most updated macOS installer for LMI Central we get this popup (https://imgur.com/a/5YYQAUp). It's REALLY confusing users because it's referencing steps from macOS from years and years ago. Apple has changed the system settings screenshots. Am I missing something or is GoTo just ignoring this from a product perspective?
Central - Updates --> Windows Filter Issue
Hi, Over the last few years we have dealt with this bug, but with our asset base growing, we would like to see this resolved please. When opening the 'Windows Updates' section, if you try and apply a filter, it completely breaks the page, none of the machines below render/show within the page. Reproduce issue: 1. Click 'Updates --> Windows' 2. Apply a filter 3. Scroll down and it's broken (with console errors) 4. Scrolling down shows no machines being shown (see the scroll bar) Could we please ask the dev team to take a look? Thanks
How to prevent printer mapping in LogMeIn Central
I use LogMeIn as part of my IT support services (managed service provider). One feature that I do *not* want to use is printer mapping, in which my printer shows up on my customers' remote computers. Is there an option to prevent this from occurring? I know that it's possible to unmap the printer through the Options dialog after the fact, but I'd prefer a global option so that I don’t need to do this for each and every computer to which I connect, or at least an option to do it computer by computer but before I make the connection. Thank you. ________________________________________ Bradley J. Dinerman. President, Fieldbrook Solutions LLC https://www.linkedin.com/in/bdinerman (professional) https://instagram.com/brad.dinerman (my wildlife photography) "Before you criticize someone, you should walk a mile in his shoes. That way when you criticize him, you're a mile away, and you have his shoes."
Antivirus won't download over slow connections
I have 50 computers in Tanzania which I am trying to install LogMeIn Antivirus on. Because of the slow internet connections speeds the AV client keeps failing to install. When you download the deployment msi the AV install is not included which means each desktop has to download it. I need to be able to download the msi inclusive of the AV client so that I can do the full install.Connection failed error
A computer in the company is giving me an error when I connect remotely, it generates a Host SSL certificate verified error. DigiCert Global G2 TLS TLS RSA SHA256 2020 CA1 Error occurred: error:0A000410:lib(20)::reason(1040) Authenticating... Disconnected. I have already performed the steps of: logmein.exe cert -createca “LogMeIn CA on %computername%” -createsc “%computername%” net stop LogMeIn && net start LogMeIn “C:\Program Files (x86)\LogMeIn\x64\LogMeIn.exe” cert -createca ‘Default CA’ ‘MX’ -createsc and none of them worked for me so I don't know if there is any other solution for this kind of problem.Antivirus - Manage Section Bug
Hi, When accessing the Antivirus - Manage section, if you choose 'Custom View', go into a device, make changes, and then come back to the Manage section, the 'Custom View' is selected, but the view is not active, it defaults back to the 'Default View. Happens in all web browsers. This is a small issue but could definitely be improved and hopefully fixed quite easily. Thanks
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