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jdash
Active Contributor
4 months ago

Misclassification of Optional Driver Updates as Important in LogMeIn Central

I’m reaching out regarding an issue I’ve noticed in LogMeIn Central where optional driver updates are being incorrectly marked as important. This misclassification is causing confusion in our update management and executive reporting, as systems appear to be missing critical updates when in fact only optional drivers are pending.

Previously, older installations of LogMeIn Central allowed filtering out recommended updates, which helped maintain clarity. However, newer versions seem to lack this functionality, and the Updates tab now lists optional drivers under the Important category.

Could you please clarify:

  1. Whether this is a known issue or intended behavior?
  2. If there is a way to restore the previous filtering capability?
  3. Whether a fix or update is planned to address this mislabeling?

This feature is crucial for accurate reporting and efficient patch management. I appreciate your attention to this matter and look forward to your guidance.

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