The GoTo Community is currently experiencing some technical issues affecting new posts and comments. We are actively working with our service provider and apologize for the frustration.
Forum Discussion
email support?
I have tried to request sales support for LogMeIn Central but cannot find an email address to write to. The only option I see is a phone call, but we need to send our request via email, chat, or web form. Where can I find an email address to contact for sales support?
6 Replies
the issue is not resolved yet. I'm still waiting the equote.
Hi caballo2000 I see that they case has been resolved now. Thanks for your patience.
I spoke with support, and they told me they would send me an "e-quote" within 24 hours, but I haven't received anything yet...
caballo2000 Thanks for your feedback, this will be shared with the team.
I completed a phone call with support, and they are handling the case internally. Thank you for the follow-up.
It's unfortunate that there are no longer email options for support on the webpage, only phone. While phone support is fine and operates 24/7, I lost 15 minutes on the phone when all I needed was to send an email request, which would have taken just a few seconds.
Hi caballo2000
I do see that you have a case opened with our billing department. Someone from our team will be reaching out to you soon. Thanks for your patience, nice to see you!
