Forum Discussion

caballo2000's avatar
caballo2000
Active Contributor
3 months ago

email support?

I have tried to request sales support for LogMeIn Central but cannot find an email address to write to. The only option I see is a phone call, but we need to send our request via email, chat, or web form. Where can I find an email address to contact for sales support?

  • KateG's avatar
    KateG
    GoTo Moderator

    Hi caballo2000 

     

    I do see that you have a case opened with our billing department. Someone from our team will be reaching out to you soon. Thanks for your patience, nice to see you! 

    • caballo2000's avatar
      caballo2000
      Active Contributor

      I completed a phone call with support, and they are handling the case internally. Thank you for the follow-up.

      It's unfortunate that there are no longer email options for support on the webpage, only phone. While phone support is fine and operates 24/7, I lost 15 minutes on the phone when all I needed was to send an email request, which would have taken just a few seconds.