The GoTo Community is currently experiencing some technical issues affecting new posts and comments. We are actively working with our service provider and apologize for the frustration.
Forum Discussion
Removing Seats to my Subscription
Hi I have a simple question. I want to downgrade my subscription from 250 computers to 100 computers. I have called but have been on hold for over an hour twice.
What can I do to do this simple change?
2 Replies
- Thanks I sent in a ticket.
Hi Matty31
I apologize for the longer than usual hold times, our Sales team is offsite at a conference this week so Support is assisting with Sales calls. I would recommend opening a ticket for this request https://support.logmeininc.com/central/help/how-do-i-contact-support
