The GoTo Community is currently experiencing some technical issues affecting new posts and comments. We are actively working with our service provider and apologize for the frustration.

Forum Discussion

John Juonie's avatar
John Juonie
New Member
12 years ago

All Change Approvers are not Options when Selecting Approver

Only one 'User' gets displayed as an 'Approver', even though there are multiple 'Users' that have been granted 'Change' 'Approver' rights when one clicks on 'Submit For Approval' at the bottom of a 'Change'.
Problem

3 Replies

  • Luke Grimstrup's avatar
    Luke Grimstrup
    Retired GoTo Contributor
    12 years ago
    Hi guys,

    This issue has now been fixed in a recent release, if you're still experiencing an issue with this please let me know.

    Luke
  • David Chung's avatar
    David Chung
    New Member
    12 years ago
    I am also having the same issue. Only seems to be happening with users created recently, but with existing users created 5 months ago it works fine.
  • Luke Grimstrup's avatar
    Luke Grimstrup
    Retired GoTo Contributor
    12 years ago
    Hi John,

    Thanks for reporting this. If you get in touch with support@gotoassist.com they should be able to help you get to the bottom of the issue, or log the bug with our engineering team.

    Thanks again,
    Luke