Rock Creek Solu
12 years agoActive Contributor
Allow Customers to Be Assigned to Multiple Companies
I have a few companies that share employees (customers). In these cases, it makes sense that the employee be assigned to both companies. This is especially true with regard to contracted employees, including some local IT.
I have no desire to turn these persons into Users, however, they do have a need to be able to look in on incidents occurring at both companies.
I would like to be able to assign these "floating" employees to both companies, so that they have access to the knowledge base articles and incidents from both companies.
I have no desire to turn these persons into Users, however, they do have a need to be able to look in on incidents occurring at both companies.
I would like to be able to assign these "floating" employees to both companies, so that they have access to the knowledge base articles and incidents from both companies.