Forum Discussion

bhughes5411's avatar
bhughes5411
New Contributor
7 years ago

Create trigger for closure comment

Can a trigger be created to add a comment to the Closure Comment when a ticket is closed? 

 

1 Reply

  • AshC's avatar
    AshC
    Retired GoTo Contributor
    7 years ago

    bhughes5411  While this functionality is not possible right now, we can certainly take it into consideration for the next round of improvements!