Forum Discussion

abuschle's avatar
abuschle
Active Contributor
6 years ago
Solved

Customer Portal detected as Deceptive Site

Our .assist.com portal for our customers is being detected as a deceptive site in Chrome.   Anyone else having this issue or know how to resovle it? 

 

  • GlennD's avatar
    GlennD
    6 years ago

    Hi abuschle 

     

    We apologize for this frustration. Google has already been contacted and we are using every resource available to have this corrected as soon as possible.

     

     

6 Replies

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  • GlennD's avatar
    GlennD
    GoTo Manager
    6 years ago

    Sorry about that andrewwynd, could you please click on my profile and private message me your portal URL so I can add it to our ticket?

     

  • andrewwynd's avatar
    andrewwynd
    Visitor
    6 years ago

    Same issue emerged on our .assist.com site today. Staff using google chrome

  • GlennD's avatar
    GlennD
    GoTo Manager
    6 years ago

    Hi,

     

    I just wanted to update you all that while this issue was temporarily resolved it appears to have returned. We are still trying to work with Google to get this resolved and understand why it is happening. Thank you for your patience.

     

  • GlennD's avatar
    GlennD
    GoTo Manager
    6 years ago

    Hi Kevin Ruschman 

     

    Firefox appears to be taking their queue from Google so once Google corrects this Firefox should follow. 

     

  • Kevin Ruschman's avatar
    Kevin Ruschman
    Active Contributor
    6 years ago

    How about Firefox? Seems like a bigger issue than just Chrome.

  • GlennD's avatar
    GlennD
    GoTo Manager
    6 years ago

    Hi abuschle 

     

    We apologize for this frustration. Google has already been contacted and we are using every resource available to have this corrected as soon as possible.