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Forum Discussion
ChrisWilkins
7 years agoNew Contributor
Customising customer portal - Front page message
Hi,
When a customer raises an incident in the customer-facing portal, they have radio buttons for urgency ranging from P1 to P4 etc.
Is there a way of when the customer logs into the portal, they see a constant message that advises them to call for P1 and P2 issues? Is this possible to add to the home screen and when they go to raise a ticket?
Regards
Chris
1 Reply
- GlennD7 years agoGoTo Manager