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- Vix Sta9 years agoActive ContributorAny plans to add templates to the Problem area?
Thanks,
Victoria - Luke Grimstrup12 years agoRetired GoTo ContributorHey guys,
Great news - Release Templates have just been released! You should now be able to find them under Releases > Templates.
Enjoy! :)
Luke - Luke Grimstrup12 years agoRetired GoTo ContributorHi Felton,
Yes, Incident Templates are already available. You should be able to get to the incident template section here:
Hope this helps,
Luke - troglotech12 years agoActive ContributorIncident template available yet?
- Adrian Jenkins12 years agoNew MemberThanks Luke. We're looking forward to it here.
- Luke Grimstrup12 years agoRetired GoTo ContributorHi Adrian,
We actually have our Templates functionality in development at the moment. We'll be rolling out our Incident Templates over the next few days, and will be rolling out the templates functionality for the other service desk record types over the few development sprints. We're planning to roll out Release Templates next.
I'll update this thread after we release Release Templates,
Luke