Forum Discussion

Chiara2's avatar
Chiara2
New Contributor
4 years ago

popup info in Mac

I do not close the pop up of info can you give me the name of the extension

  • Chiara2's avatar
    Chiara2
    New Contributor
    4 years ago

    To remote control this host, LogMeIn needs Accessibility permission:

    1 - Click Start Process to open the Access windows.

    2 - Click Open Security Preferences to open the Security and Privacy windows.

    3 - Click on the lock icon (in the bottom-left corner) in order to make changes.

    4 - Log in with an Administrator account.

    5 - When prompted, ensure LMIGUIAgent and LogMeIn are selected. You will be prompted to select these apps multiple times.

     

    For more information, click here.

     

    I do not close the pop up of info can you give me the name of the extension?

    • AshC's avatar
      AshC
      Retired GoTo Contributor
      4 years ago

      Chiara2  Were you using GoToAssist specifically to connect with someone?  

       

      Can you tell us which operating system you're using?