CerobugNew Member6 years agoQuestion about new customers and ticketsIs it possible to set it up so my customers can submit a ticket using the customer portal to the helpdesk without needing to have a login and password or maybe just without a password?
AshCRetired GoTo Contributor6 years agoHi Cerobug , While a full set of credentials is still required through the Portal, if they email your support alias, then they do not need to log in anywhere.
AshCRetired GoTo Contributor6 years agoHi Cerobug , While a full set of credentials is still required through the Portal, if they email your support alias, then they do not need to log in anywhere.
Recent DiscussionsGoToAssist Service Desk Custom Data Connector for Power BIUnable to Run Application after clicking link from techGoTo Phone Dark ModeAdd a User's Signature to CommentsAUTHENTIFICATION