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Forum Discussion
Service Desk API - Create release instruction
I've been passively putting together a client library for the Service Desk API. I've only created the methods as I needed them so it's not at all 100% complete. My next need is to create a release with component/instructions. I'm having issues when attempting to create the "release instructions" portion of a release but am getting an empty response.
As per the documentation, I'm sending a POST request to /v1/releases/<release id>/instructions.json with the below payload returns an empty response. Any ideas what the correct URI/payload might be?
As per the documentation, I'm sending a POST request to /v1/releases/<release id>/instructions.json with the below payload returns an empty response. Any ideas what the correct URI/payload might be?
{"instruction":{"note":"test"}}
Note: the release already exists and has an empty "release instruction" field.3 Replies
- Hi Miles,
If you're looking to update, you need to use "PUT" and not "POST", also you need to include "Accept: application/json" to indicate the type of information you're accepting on the response which would explain why you're getting the 406 error.The correct syntax should be something like:
curl -u -X PUT -H "Authorization: Basic REDACTED==" -H "Content-Type: application/json” -H "Accept: application/json” -d '{ "release" : { "release_instruction" : "works" }}’ "http://deskapi.gotoassist.com/external_api/v1/releases/1000.json”
Hope that works! - Thanks for looking into this. I'm executing this but receiving 406 Not Acceptable response. Here's my actual request in curl:
curl -X POST -H "Authorization: Basic REDACTED==" -H "Content-Type: application/json" -d '{ "release" : { "release_instruction" : "note" }}' "https://deskapi.gotoassist.com/external_api/v1/releases/1000.json"
Where 1000 is the ID of the release I'm attempting to update. - Hi Miles,
I asked engineering to give me an example of the proper syntax to use and here's what I received:
http://localhost:8080/external_api/v1/releases/13.json -d '{ "release" : { "release_instruction" : "note" }}’
Where 13 is the reference_num and “note” is the value for the note.
Is this what you were looking for?
