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jaimecardenas's avatar
jaimecardenas
Visitor
4 years ago

There was a problem connecting to the PC. Please try again.

All the computers have the same problem

cant connect to give support of any of them

3 Replies

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  • AshC's avatar
    AshC
    Retired GoTo Contributor
    4 years ago

    jaimecardenas   OK, this is the Service Desk Community, so were you using GoToAssist V4, GoToAssist V5, or something else? 

  • jaimecardenas's avatar
    jaimecardenas
    Visitor
    4 years ago

    We already check the network here and it´s fine
    the pc affected are in different locations whit different networks

  • AshC's avatar
    AshC
    Retired GoTo Contributor
    4 years ago

    jaimecardenas  Are all affected hosts using the same network? 

     

    Has anyone been able to check their local status to do some standard troubleshooting?