Forum Discussion

jaimecardenas's avatar
4 years ago

There was a problem connecting to the PC. Please try again.

All the computers have the same problem

cant connect to give support of any of them

  • AshC's avatar
    AshC
    Retired GoTo Contributor

    jaimecardenas  Are all affected hosts using the same network? 

     

    Has anyone been able to check their local status to do some standard troubleshooting? 

    • We already check the network here and it´s fine
      the pc affected are in different locations whit different networks

      • AshC's avatar
        AshC
        Retired GoTo Contributor

        jaimecardenas   OK, this is the Service Desk Community, so were you using GoToAssist V4, GoToAssist V5, or something else?