Forum Discussion

Mike Suding's avatar
Mike Suding
Active Contributor
12 years ago

What is the limit on attachment file size and quantity?

when creating an incident but also other info.
  • In my testing, I was able to attach a file of 51 MB but not 56 MB so I would say 51 MB is the limit. This should be plenty.

    Also in my testing I was able to attach 22 files (random I know). That should be plenty for just about everyone.

    This is the same limit in the whole product in all locations where you can attach files.
  • Mike Suding's avatar
    Mike Suding
    Active Contributor
    In my testing, I was able to attach a file of 51 MB but not 56 MB so I would say 51 MB is the limit. This should be plenty.

    Also in my testing I was able to attach 22 files (random I know). That should be plenty for just about everyone.

    This is the same limit in the whole product in all locations where you can attach files.
    • GlennD's avatar
      GlennD
      GoTo Manager

      Hi,

       

      Mike's assessment is correct.