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Forum Discussion

Carl Rex's avatar
Carl Rex
New Member
13 years ago

What is the maximum character limit for when putting in comments?

For our releases, our Tech puts in the log file into the comments section of a release.

We are finding that not all the log information is getting put into the comments list, so it begs the question, what is the character/word limit for updates/comments in GTASD?

Thanks

Carl

3 Replies

  • Thanks Luke - is this for all comments fields in GoToAssist?
  • Luke Grimstrup's avatar
    Luke Grimstrup
    Retired GoTo Contributor
    13 years ago
    Hi Carl,

    How much information are you trying to put into the comments section? There is a 64kb limit on the text field (if I recall correctly).

    What you could do as a workaround is upload the log files as an attachment, would that work?

    Luke