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TomD340's avatar
TomD340
Active Contributor
4 years ago
Solved

Speaker Volume on New GoTo Windows App

Hi,

I am using the new GoTo app for Windows.  The new app does not seem to allow me to adjust the speaker volume while I'm in a meeting.  I could adjust the speaker and microphone volumes in the older GoToMeeting Windows app.  

I tried adjusting the Windows volume, and it does not change the volume within the GoTo app.  Does the new GoTo Windows app allow you to adjust speaker volume?

Tom

  • TomD340's avatar
    TomD340
    3 years ago

    Hello,

    This morning, I received an update to my GoTo app for Windows desktop.  When I attended my first meeting today, I now have the ability to adjust the volume of my headset using the Windows volume control!

    Thank you for adding this important feature to the GoTo app (v 0.358.0 3.35.1).

    Tom

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  • AshC's avatar
    AshC
    Retired GoTo Contributor
    4 years ago

    Hi TomD340

    Do you see the GoToMeeting application listed in your Windows Volume Mixer while you are in session?  

     

    Regardless, adjusting the system's volume should change GoTo volume output anyway, so I'm sensing something may be confused there.  Can you check with your computer's manufacturer website to see if there are any audio driver updates available?