Recent Discussions
Accessibility issue w/chat notifications
GoTo Meeting does not appear to have any in-meeting or user settings that allow users to "mute" / disable visual notifications of chat messages, which is a major accessibility problem for any attendees with cognitive processing disabilities (i.e ADHD). Does anyone in the community know if this issue has previously been raised / if there are plans to address it?randommiscreant5 days agoNew Member27Views0likes2CommentsCannot take any Remote Control
Hi, Since the switch the the 'new' desktop app a few months ago, things have been bad. But they have been really bad the last two days. No matter what happens, I cannot take Remote Control of attendee computers. They share their screen and they click Control and grant me access. I receive the popup that I have been given access and I click to take remote control. And then it just doesnt work. This has happened several times with several different attendees located in different states. I am basically at my wits end with GoToMeeting at this point. Does anyone have any suggestions?CybTech9 days agoNew Member150Views0likes16Comments"Use the new GoTo option" doesn't work.
In my account the "Use the new GoTo option" always downloads the GoTo app. There is no difference between the option active or deactivated, the downloaded app is always the same. How can I download the old desktop application?SolvedCorrado116 days agoNew Member93Views0likes3CommentsIssues with GoToOpener
Hello, We installed a GoToOpenerMultiUser (msi last version) on the laptops (In theory the documentation says that this type of installation does not require updates unless Goto publishes a new version) There are users when tried to start a meeting the app try to update but it can't. This is the error: Is there a way to configure the application so that it does not try to update the application when they enter a meeting? If you need more details, let me know, please. Thanks. Regards,SolvedPere119 days agoNew Member42Views0likes2CommentsCannot Share an Application
While in a meeting, the admin can share the entire screen but cannot share just one application. This had worked fine until the latest major update at which time, app sharing began to fail. Tech support cannot seem to resolve this. Any hope other than migrating to another provider?SolvedYehuda_G25 days agoNew Member87Views0likes10CommentsMissing Feature - Remote Control Everyone
I've already complained about this feature being missing on the new go to meeting app about a month ago and am waiting for this simple feature to be re-added. Will keep updating this post. Here's a screenshot from the old GTM.GTMFeedBack326 days agoActive Contributor56Views0likes3CommentsVirtual Background for Webcams
I am a Mac user & was wondering if "Go-To-Meeting" have an option for adding a different background during Webinars? ZOOM offers a free Virtual Background feature that allowsyou to display an image as your background during a Zoom Meeting. You can either upload your own images or use their selection as your virtual background. I recently signed up for "Go-To-Meeting" but can't locate a similar feature anywhere. I would LOVE to have a more professional background for my upcoming webinars. Any suggestions?SolvedDi4Resume27 days agoNew Contributor66KViews5likes56CommentsUpload Recording - Size Limit? Hi,
is there a size limit for an external recoding? I want to upload a recorded seminar from a meeting room( Hotel) to go to webinar liberary and sell to other participants as a recorded seminar. Thank you ^SESolvedSanija80336SE28 days agoNew Member13Views0likes2CommentsCan't maintain unmute as Organizer
I start my meeting and choose dial in or call me and get the same issue. I unmute and start speaking then the app mutes me a few seconds later. The time I am able to speak before being muted seems random.SolvedRandomUser5552 months agoActive Contributor62Views0likes4CommentsDeactivate automatic noise cancellation
In the old Version of GoToMeeting, there was a button to deactive the automatic noise cancellation. In the current version the button got "replaced" with another button to deactivate the automatic volume control, but there is no longer the possibility to deactivate the noise cancellation. Is it possible for the development team to re-implement this button? Thank you very much in advance! HJKhkemmann2 months agoActive Contributor40Views0likes1Comment