Recent Discussions
New GoTo Feature Lost - Presenter's Preview Window
My team is struggling with the loss of the thumbnail preview window for the presenter. Formerly, as a presenter, you could see what you were presenting on screen, application only or full desktop, instead of just guessing/hoping you are only sharing what is intended! I need to ensure I am not sharing sensitive windows, and the new interface (forced to the web) does not allow this. Please bring this back!
Co Organize Field missing
Hi community, we have a small problem after updating our GoTo Meeting licenses. When we now create a new meeting we are not able to add a co Organizer, because the requiered field is missing. We are still using GoTo Meeting Business without the Audio addon function. What we have instead is a drop down menu with a bunch of additonal features, but no co-Organizer. Help would be very appriciate as we checked all settings several time without success. Thanks much in advance Roger
Videos not saving to the cloud
My recorded videos used to say to the cloud and I could find them in my documents folder. At some point I was signed out of OneDrive and I think that stopped the videos from saving in the folder. I am signed back in and have resumed recording calls like before, but now my videos are not downloading to the documents folder. What might the reason be that they aren't saving there anymore? It's pretty important for me as I record meetings multiple times a day and they are saved with date and client name for easy organization and moving to other folders. Downloading from the app is tedious and doesnt save with the date and client name.
powerpoint presenter view sharing issue
I have been a GoTo customer for 10 years. This is a new issue. When I share a Microsoft PowerPoint presentation on a GoTo Meeting, it does not share the "slideshow view". Instead, it shares the normal powerpoint view only (essentially what you see when you're editing a powerpoint). This feels like a massive oversight from GoTo, maybe as a result of a compatability incongruency between the two platforms? It would be very helpful if someone from the GoTo engineering team reviewed this question and provided an update, as I'm sure others are dealing with this. I never have similar issues with Zoom or Teams
How to attach a file during a meeting
In 2013 there was a long thread about being able to attach a file to provide to an attendee within the current session. It was not an available feature at that time. It's been 11 year so I assume its there by now? I am using Join.Me (owned by GoTo). The website says " ALL features in Join.Me are in GoTo Meeting plus these ..." Being able to offer an attendee a file for them to download as needed. (See image from Join.Me). I'm not able to find that feature. Can anyone help?
