Recent Discussions
Accessibility issue w/chat notifications
GoTo Meeting does not appear to have any in-meeting or user settings that allow users to "mute" / disable visual notifications of chat messages, which is a major accessibility problem for any attendees with cognitive processing disabilities (i.e ADHD). Does anyone in the community know if this issue has previously been raised / if there are plans to address it?
Cannot take any Remote Control
Hi, Since the switch the the 'new' desktop app a few months ago, things have been bad. But they have been really bad the last two days. No matter what happens, I cannot take Remote Control of attendee computers. They share their screen and they click Control and grant me access. I receive the popup that I have been given access and I click to take remote control. And then it just doesnt work. This has happened several times with several different attendees located in different states. I am basically at my wits end with GoToMeeting at this point. Does anyone have any suggestions?
Issues with GoToOpener
Hello, We installed a GoToOpenerMultiUser (msi last version) on the laptops (In theory the documentation says that this type of installation does not require updates unless Goto publishes a new version) There are users when tried to start a meeting the app try to update but it can't. This is the error: Is there a way to configure the application so that it does not try to update the application when they enter a meeting? If you need more details, let me know, please. Thanks. Regards,
Deactivate automatic noise cancellation
In the old Version of GoToMeeting, there was a button to deactive the automatic noise cancellation. In the current version the button got "replaced" with another button to deactivate the automatic volume control, but there is no longer the possibility to deactivate the noise cancellation. Is it possible for the development team to re-implement this button? Thank you very much in advance! HJK
