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StefanieFurtak's avatar
StefanieFurtak
New Contributor
10 months ago
Solved

Can attendees register for multiple sessions

Hello, 

I am planning a training with multiple sessions, but when I tried to register for them as a test run, I have to use the registration link for every session I want to attend. 

I checked, they are sessions for the same training, I can select one date from a drop-down-list, but there are different topics in each session.

Is there a way I can make registration easier for my attendants? Like multiple choice or at least an "all"-option? Or do they have to register for each session separately? 

Thank you for your help!

  • KateG's avatar
    KateG
    10 months ago

    Hi StefanieFurtak 

     

    You should see "Registration type"  when you create a Training. This appears if you choose a recurring or custom Training. 

     

    Speaking with the team, they confirmed that it's not possible to register for all.  Under "Registration Type" You can either have: 

    • Participants register once to attend all sessions (if you choose this option they can register once for all and then have them only attend the sessions they can) 
    • Participants register for individual sessions that they'll attend

    I'm sorry there isn't an option to have attendees choose what they want without having to register for all. I think it's a good suggestion and will share this with the team. 

     

     

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  • KateG's avatar
    KateG
    GoTo Manager
    10 months ago

    Hi StefanieFurtak 

     

    You should see "Registration type"  when you create a Training. This appears if you choose a recurring or custom Training. 

     

    Speaking with the team, they confirmed that it's not possible to register for all.  Under "Registration Type" You can either have: 

    • Participants register once to attend all sessions (if you choose this option they can register once for all and then have them only attend the sessions they can) 
    • Participants register for individual sessions that they'll attend

    I'm sorry there isn't an option to have attendees choose what they want without having to register for all. I think it's a good suggestion and will share this with the team. 

     

     

  • StefanieFurtak's avatar
    StefanieFurtak
    New Contributor
    10 months ago

    Hello, thanks for the reply. 

     

    There is no option for "Registration Type" when I look at the training options. Do you have an idea why? 

     

     

  • KateG's avatar
    KateG
    GoTo Manager
    10 months ago

    Hi StefanieFurtak welcome to the GoTo Community, 


    This article states, "Tip: If you're registering for a training with multiple sessions, you can choose to register once to attend all sessions or register for individual sessions"

     

    Though I have tried a test myself and don't see this as an option. Can you tell me how you are scheduling your webinar? Is it a Custom webinar? Under "Registration type" do you select: "Participants register for individual sessions that they'll attend"? 

     

    I am following up with the team on this and knowing the steps you are taking helps. Thanks!