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Heather6's avatar
Heather6
New Member
11 years ago

One speaker goes out when connecting to GoToWebinar

I'm on a MacBook Pro (OS X 10.9.4) ...signing in as meeting organizer.

Just recently when my computer is making the connection with GTW, my left computer speaker pops a couple times then goes out completely. So when I'm in the program I can only hear out of the right speaker. Others in the meeting say I sound fine so I think my mics are working. Then when I end the meeting and close out my speakers make the popping sound again and then work fine when I play any videos or music in other programs.

It's something in the GTW application start up that is doing this. Is there a fix?
  • Hi taylorm welcome to the GoTo Community. There are a few specific questions here that may benefit from talking directly to an expert by participating in one of the 15 minute 'Ask The Pros' sessions offered by GoTo. You can find out about GoTo Connect trainings and register for an Ask The Pro session here. If that's not an option let me know and/or if you have any feedback on the session I'd love to hear it. 

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