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Ben_Grim's avatar
Ben_Grim
Visitor
4 years ago

Recurring webinar - confirmation mail shows only the first of the series

Hello,

 

I'm kind of a newbie here and am looking for help: I just set up a recurring webinar, the event takes place every two weeks (same time). Unfortunately the confirmation mail only confirms the attendance for the first event. How can customers register for the whole series (7 events)? 

I want registrees to be able to participate in every event with the same data / the same link. 

 

One more thing: the outlook bug (showing only the first event of a series) still exists?

 

Thank you very much! 

Benjamin

 

1 Reply

  • AshC's avatar
    AshC
    Retired GoTo Contributor
    4 years ago

    HI Ben_Grim 

    Welcome to the Community. 

     

    You can test your own scheduled event by clicking the registration link and entering the required registration information. There should be listed all dates and times within the recurring webinar series.

     

    The Outlook conflict still exists due to it's event format requirements to be recurring (same date / time of day each week / month).