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Registrants autofilling in the custom question field with the first line of their address :(
My registrants are autofilling in the custom question field with the first line of their address, instead of answering my custom question. How do I stop this happening? I want their answer to my custom question, not the first line of their address 😞
Anyone else getting this issue? Is it a browser issue, or to do with the way the forms are set up? The questin I ask is very speciic and asks what their issues are on a particular topic. The wording isn't even remotely similar to "Address line 1"
Thank you. Interestingly, Chrome only offers to fill the first custom question when I click into it to answer, and I suspect that is because it has the word 'address' at the end. If you replaced the word address with resolve, or improve I think the registrants' browsers would stop offering to auto-fill that question.
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Thanks for the tip GlennD, I hadn't thought that that word 'address' in a different context might trigger the autofill from the browser. I'll get it changed and hopefully this resolves the issue.
Thank you. Interestingly, Chrome only offers to fill the first custom question when I click into it to answer, and I suspect that is because it has the word 'address' at the end. If you replaced the word address with resolve, or improve I think the registrants' browsers would stop offering to auto-fill that question.
Sure, here's a clone of it:
https://register.gotowebinar.com/register/6202907366832384272
Hi Anthony Santiag1, welcome to the community.
It's a browser issue with the autofill feature, what is the order of questions on your registration page? Do you have one live currently that we could take a look at?
