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manen's avatar
manen
Visitor
4 years ago
Solved

hamachi subscription change

I purchased a regular subscription to the hamachi standard, and I also received the receipt through the email I wrote when I purchased it. However, I can't modify the type of subscription to the network through the Logmein pro page or the logmein hamachi program. Also, even if I create a new network, I can't create a network with more than five PC by applying a paid subscription.

  • AshC's avatar
    AshC
    4 years ago

    manen   There can sometimes be a delay for new Hamachi purchases of up to 24 hours.  If you don't receive full access by then, I would call Customer Support to confirm the purchase went through. 

1 Reply

  • AshC's avatar
    AshC
    Retired GoTo Contributor
    4 years ago

    manen   There can sometimes be a delay for new Hamachi purchases of up to 24 hours.  If you don't receive full access by then, I would call Customer Support to confirm the purchase went through.