Forum Discussion

yasu's avatar
yasu
New Contributor
4 months ago

After accessing goto, I cannot access the contracted logmein pro

 After accessing goto, I cannot access the contracted logmein pro

  • KateG's avatar
    KateG
    GoTo Manager
    4 months ago

    yasu  welcome to the Community. 

     

    I'm sorry to hear this. Can you explain a bit more about what is happening? How are you tying to access Pro? Have you attempted any troubleshoots? 

     

    Thanks

    • yasu's avatar
      yasu
      New Contributor
      4 months ago

      The error code is d772624142.

      I can't log in, so I'm writing here using a different account.

      Can I send private .

      • KateG's avatar
        KateG
        GoTo Manager
        4 months ago

        yasu welcome to the Community, 

         

        I see you have a corporate account with the email you are using and you should have access.


        If you are trying to login with at different account can you let me know the email and confirm which product you are using? You can private message me by clicking on my username KateG and then Send me a Message on the next page.