After accessing goto, I cannot access the contracted logmein pro

Hi yasu ,

The team confirmed they issue was fixed on 9/18. Are you still experiencing this? 

Do you think it can be solved? I'm having trouble because I can't use the service for 2 weeks.

yasu got thanks, our team is currently reviewing, I will let you know as soon as I hear further. 

I have sent you two direct mails, have you received them?

Hello, I sent you a DM. I'm having trouble setting up Hamachi.

yasu welcome to the Community, 

I see you have a corporate account with the email you are using and you should have access.

If you are trying to login with at different account can you let me know the email and confirm which product you are using? You can private message me by clicking on my username KateG and then Send me a Message on the next page.

The error code is d772624142.

I can't log in, so I'm writing here using a different account.

Can I send private .

yasu  welcome to the Community. 

I'm sorry to hear this. Can you explain a bit more about what is happening? How are you tying to access Pro? Have you attempted any troubleshoots? 

Thanks