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bobbiejor's avatar
bobbiejor
New Member
7 years ago

Blank Screen

When I log into my computer I am getting a blank screen - even had someone restart my computer and it is still happening.  Normally I never get a blank screen on my iphone if I try that and I am getting the blank screen there also.  HELP!

1 Reply

  • GlennD's avatar
    GlennD
    GoTo Manager
    7 years ago

    Hi bobbiejor,

     

    Have you recently installed or updated any security software on your computer? Some security software (often provided for online banking protection), specifically block screen sharing.