Forum Discussion

CC-2022's avatar
CC-2022
New Contributor
3 years ago
Solved

Legacy System Extension

I'm getting this message:
Legacy System Extension
Existing software on your system loaded a system extension signed by "LogMeln, Inc." which will be incompatible with a future version of macOS. Contact the developer for support.

 

Current OS:  macOS Monterey 12.3.1

 

Does this message mean I won't be able to use  LogMeIn if I upgrade my OS?

  • GlennD's avatar
    GlennD
    3 years ago

    Hi CC-2022, welcome to the community.

     

    I was able to locate your support ticket and it looks like this issue was resolved by enabling the required privacy permissions? Can we mark that as the solution?

     

     

6 Replies

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  • CC-2022's avatar
    CC-2022
    New Contributor
    3 years ago

    If you look through this feed -  you will see Glann from GoTo commented - maybe ask him for assistance. 🙂

  • CDUCC's avatar
    CDUCC
    Active Contributor
    3 years ago

    CC-2022,

    Thanks for responding anyway.

     

    GoTo / LogMeIn reps,

    Can someone from GoTo please answer this question?

  • CC-2022's avatar
    CC-2022
    New Contributor
    3 years ago

    Sorry - I don't remember what all was done. But a GoTo (LogMeIn) rep logged into my computer and adjusted something.

  • CDUCC's avatar
    CDUCC
    Active Contributor
    3 years ago

    I'm getting the same message. Can you please elaborate on what settings need to be adjusted?

  • GlennD's avatar
    GlennD
    GoTo Manager
    3 years ago

    Hi CC-2022, welcome to the community.

     

    I was able to locate your support ticket and it looks like this issue was resolved by enabling the required privacy permissions? Can we mark that as the solution?