The GoTo Community is currently experiencing some technical issues affecting new posts and comments. You may need to reload the page you are on before you can post a comment. We are actively working with our service provider and apologize for the frustration.
Forum Discussion
Solved
not receiving security code via sms on iphone
I have my account set to receive security log in codes via text as primary (iphone) and email as backup (confirmed through viewing my settings green checks both ways). I receive the emails but i do not receive the texts. I am wondering if may I have inadvertently blocked the number on my iphone. Does anyone know the number/identifier that is used by LogMeIn to send the text message (so i can look for it and unblock)?
Hi mcuttler,
Unfortunately, I do not know what number the message would come from. Please give our toll-free support a call and they should be able to assist you.
1 Reply
Hi mcuttler,
Unfortunately, I do not know what number the message would come from. Please give our toll-free support a call and they should be able to assist you.
