Forum Discussion

ehsan's avatar
ehsan
New Member
4 years ago

Same username for windows and Logmein

I have windows 11 Home edition, so my computer username is my email (Windows 11 Home don't allow local user, Microsoft account is a must)

my Logmein username is same email as my computer username, now logmein doesn't let me login and it returns the error:

"That was your LogMeIn ID, you must enter the user name and password you enter when normally logging in to your computer"

 

I know I must enter the user name and password for my computer, but my user name for that computer is same as my LogMeIn user name . what should I do?

  • AshC's avatar
    AshC
    Retired GoTo Contributor

    ehsan  I'm not sure yet if any changes will be needed to be fully compatible with Windows 11, so we'll review this use case example with the team.