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Forum Discussion
*Transaction Declined* message
I'm trying to upgrade from trial to Pro but keep getting the message Transaction declined when trying to purchase.
I've attempted with 3 different credit cards, each with sufficient funds, but none have been successful.
Need this ASAP!
Help please
1 Reply
MPRE Although we cannot investigate billing issues through this Community, I can suggest first checking that you have a full name and correct billing information entered. Then call into Customer Support directly if this should fail, in order to see if there's an account problem: https://support.logmeininc.com/central/help/how-do-i-contact-support
