Forum Discussion
cvillard1
Active Contributor
Still no news? Man, its been like 3 weeks and not a peep officially that services were NOT affected. We still have our services shut down because we cannot determine anything from the initial response. I have since talked with Customer Care its crazy to me that no update has been given to the terrible initial communication.
timmo08
3 years agoActive Contributor
Agreed. It's like with flight delays - even if there is no news you should keep telling people that there is no news, so they know you are engaged and working on their behalf. Silence makes people fear the worst.
- cvillard13 years agoActive ContributorYes, this is an excellent point and example!