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Forum Discussion

JoJoKopp's avatar
JoJoKopp
Active Contributor
3 years ago

11/30/22 Security Incident

How are people feeling about the Security Incident? Do you feel comfortable to be using LogMeIn? Have you turned off LogMeIn until you have more information?
cvillard1's avatar
cvillard1
Active Contributor
3 years ago

Still no news? Man, its been like 3 weeks and not a peep officially that services were NOT affected. We still have our services shut down because we cannot determine anything from the initial response. I have since talked with Customer Care its crazy to me that no update has been given to the terrible initial communication.

timmo08's avatar
timmo08
Active Contributor
3 years ago

Agreed. It's like with flight delays - even if there is no news you should keep telling people that there is no news, so they know you are engaged and working on their behalf.  Silence makes people fear the worst.

  • cvillard1's avatar
    cvillard1
    Active Contributor
    3 years ago
    Yes, this is an excellent point and example!