The GoTo Community is currently experiencing some technical issues affecting new posts and comments. We are actively working with our service provider and apologize for the frustration.
Forum Discussion
Ability to comment on a session with comments available as an option in the session / user report
customers are demanding to know who, when, and why we log in to their servers. A logmein pop-up notepad would be wonderfully handy. Allow the administrator to force a non-null entry at connection close, log off, or next log on would also be most helpful.
1 Reply
Hi.
1)What Central package do you have?
Depending on the package you can have access to the activity report. Check the available reports on this link by Central Package http://help.logmein.com/articles/en_US/Documentation/central-c-central-reporttypes/?q=reporting&l=en_US&c=products%3Almicentral&fs=Search&pn=1
2) You can also use "journal" field on the background notes to fill out what was done on that session and it will appear on reports. learn more about backgorund access on this link https://www.youtube.com/watch?v=po0k2ZVPWgU
The "journal" field is on the right bottom of the screen
I hope it helps
