Forum Discussion

telenberger's avatar
telenberger
Active Contributor
6 years ago

AV Not Supported or OESIS out of Date?

Over the past 7 years we always run into issues where our antivirus gets upgraded by the manufacturer (Symantec) and LMI is slow to catch up and support it. Every single time this has happened I call...
AshC's avatar
AshC
Retired GoTo Contributor

Hi telenberger ,

It seems an investigation is currently underway around this problem.  Unfortunately I don't have a timeline for repair yet, but will share any information we come across ASAP.

telenberger's avatar
telenberger
Active Contributor
6 years ago

An investigation? That's news to me, does it by any chance date back to the last time I contacted LMI over this (November 2018)?

  • AshC's avatar
    AshC
    Retired GoTo Contributor
    6 years ago

    No, this just recently came to our attention, and we hope to have more updates soon.

     

    • telenberger's avatar
      telenberger
      Active Contributor
      6 years ago

      Its been 15 days, any update? Last time this happened it was corrected in less then a week. Whats going on?

      • AshC's avatar
        AshC
        Retired GoTo Contributor
        6 years ago

        Hi telenberger ,

        I am expecting an update this week.  Thanks for you patience in the meantime.