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Forum Discussion
telenberger
7 years agoActive Contributor
AV Not Supported or OESIS out of Date?
Over the past 7 years we always run into issues where our antivirus gets upgraded by the manufacturer (Symantec) and LMI is slow to catch up and support it. Every single time this has happened I call...
AshC
7 years agoRetired GoTo Contributor
Hi telenberger ,
I am expecting an update this week. Thanks for you patience in the meantime.
telenberger
7 years agoActive Contributor
2 weeks later and still no update?
- AshC7 years agoRetired GoTo Contributor
telenberger It looks liek OESIS was updated recently (while I was away from the office for a bit), so I'm wondering if your issues persist now?
- AshC7 years agoRetired GoTo Contributor
We effectively updated the library on our end, so check the notes here to compare your own antivirus version: https://help.logmein.com/pkb_mobile#article/l:en_US/kA71B000000TP99SAG/r
- telenberger7 years agoActive Contributor
Color me confused. The link you sent me says the following is now supported:
Symantec Endpoint Protection Cloud 22.17.0.183 by Symantec Corporation
However I used to see: Symantec Endpoint Protection: Small Business Edition - Cloud, is this the same as above?
If it is, then I'm even more confuused because the current version of Symantec Endpoint Protection: Small Business Edition - Cloud is: NIS-22.15.2.22
- telenberger7 years agoActive Contributor
Is it an update in the form of a new version being pushed out or is it an update to the current version that's only going to be applied to new installs of LMI?