The GoTo Community is currently experiencing some technical issues affecting new posts and comments. We are actively working with our service provider and apologize for the frustration.
Forum Discussion
AV Not Supported or OESIS out of Date?
Over the past 7 years we always run into issues where our antivirus gets upgraded by the manufacturer (Symantec) and LMI is slow to catch up and support it. Every single time this has happened I call...
We effectively updated the library on our end, so check the notes here to compare your own antivirus version: https://help.logmein.com/pkb_mobile#article/l:en_US/kA71B000000TP99SAG/r
Color me confused. The link you sent me says the following is now supported:
Symantec Endpoint Protection Cloud 22.17.0.183 by Symantec Corporation
However I used to see: Symantec Endpoint Protection: Small Business Edition - Cloud, is this the same as above?
If it is, then I'm even more confuused because the current version of Symantec Endpoint Protection: Small Business Edition - Cloud is: NIS-22.15.2.22
We have this same issue. LogMeIn has a supported AV list for MacOS which is not updated, we installed Kaspersky Internet Security which is the lastest version which is not in the list and is not fully supported. We need the support AV list updated.
