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Azure SSO Problems
Hi there,
I know it's been a while since you raised this issue, BUT I am getting the exact same error trying to configure LogMeIn SSO with Azure AD. I have reached out to LogMeIn support (uns...
This is a combination of DWilliams14 comments for anyone else having an issue with this:
"For anyone else having this issue, I was able to resolve it by changing the identifier URL in the Azure AD App.
By default it is https://authentication.logmeininc.com/saml/metadata/sp and the instructions say not to change it, but changing it to https://authentication.logmeininc.com/saml/sp fixed this error for me - this is the url that they say to use if you look at the generic instructions for setting up SAML manually instead of the Azure specific ones.
The generic instructions for 'Custom Enterprise Sign-In Configuration' that you linked are fine. However the instructions for Azure AD specifically are not. If you look at this article: https://support.logmeininc.com/central/help/set-up-enterprise-sign-in-sso, under step 2 follow the link for Azure AD which takes you here: https://learn.microsoft.com/en-us/entra/identity/saas-apps/logmein-tutorial
On that page, under 'Configure Microsoft Entra SSO', step 5 says "On the Basic SAML Configuration section, the user does not have to perform any steps as the app is already pre-integrated with Azure."
However, the app default setting for entity ID is "https://authentication.logmeininc.com/saml/metadata/sp" which is incorrect. Within the azure app while configuring, it also tells you to use that incorrect url in the tooltip."
I'm having the same exact issue, even the Client app ID Im getting on the error is the same. I also tried LogMeIn support (they said the issue was on azure side) and I currently have a ticket with Microsoft for this but Im pretty sure it is a LogMeIn issue, not Azure. Did yo get any answers from them?
Hi,
Pretty much gave up on it.
Still get the same error, issue is still open with LogMeIn support, but I haven't heard from them in weeks 😞
I managed to get it functional if the login initiated from the Azure app - then LMI authenticate and get me in.
Sorry I don't have better news.
I seem to have the same problem. Is it related to what package and options you buy. I currently have Central Basic options.
Hi MMIGLIOR, welcome to the community.
Have you reviewed both of these support articles already?
- Using Azure Active Directory with Central
- How to Enable Access to a Host Computer for users in AzureAD?
