Forum Discussion

frankytdesigns's avatar
frankytdesigns
New Contributor
5 years ago

Black Screen when in HD Color Option on LogMeIn Mac Client

I am working from home and have the LogMeIn Mac client installed on my MacBook Pro. Up until this Monday (December 7th, 2020)  I was able to change the color settings to HD color resolution and inter...
AshC's avatar
AshC
Retired GoTo Contributor

HI frankytdesigns

Can you confirm what Mac OS and LogMeIn Pro desktop software versions are installed there?

frankytdesigns's avatar
frankytdesigns
New Contributor
5 years ago

I am running Mac OS Big Sur 11.1 and LogMeIn Client Version 4.1.7632

The host computer is running Windows 10 and LogMeIn Host software is 4.1.0.14148

  • AshC's avatar
    AshC
    Retired GoTo Contributor
    5 years ago

    OK, we should be releasing a Mac update soon that may help your visibility.  I don't have the exact ETA yet, but will let you know when I hear more.