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Forum Discussion
Solved
Blank screen when controlling a Mac system
When I use LogmeIn central to remote into a Mac running OS Version 12.0.1 from a PC I'm getting either a blank (black) screen or just the menu bar and the desktop background. This happens on the seco...
A new version (4.1.0.12203) has been released, which should fix the problem.
kbar Thanks for reporting this. We have an update coming shortly that may help with this Mac behavior.
- When is this issue going to be fixed. We have 22 plus Macs in AZ and we are having this issue. Please get it fixed
- I'm controlling a medium size pool of PC/Mac laptop and desktops, and this is definitely an issue that has me thinking of leaving LogMeIn after a long time of enjoying it. Please update us on this critical function.
Agree, I have remote users that when this happens I have to jump through several hoops before I can get into their computers. This used to be a once and awhile thing, which though wasn't good I could live with it, now it's every time I try and remote in.
