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Solved
Blank screen when controlling a Mac system
When I use LogmeIn central to remote into a Mac running OS Version 12.0.1 from a PC I'm getting either a blank (black) screen or just the menu bar and the desktop background. This happens on the seco...
A new version (4.1.0.12203) has been released, which should fix the problem.
kbar Thanks for reporting this. We have an update coming shortly that may help with this Mac behavior.
I'm controlling a medium size pool of PC/Mac laptop and desktops, and this is definitely an issue that has me thinking of leaving LogMeIn after a long time of enjoying it. Please update us on this critical function.
Agree, I have remote users that when this happens I have to jump through several hoops before I can get into their computers. This used to be a once and awhile thing, which though wasn't good I could live with it, now it's every time I try and remote in.
