Forum Discussion

kbar's avatar
kbar
Active Contributor
3 years ago

Blank screen when controlling a Mac system

When I use LogmeIn central to remote into a Mac running OS Version 12.0.1 from a PC I'm getting either a blank (black) screen or just the menu bar and the desktop background. This happens on the seco...
  • GaborO's avatar
    GaborO
    2 years ago

    A new version (4.1.0.12203) has been released, which should fix the problem.

AshC's avatar
AshC
Retired GoTo Contributor

kbar  Thanks for reporting this.  We have an update coming shortly that may help with this Mac behavior. 

pguimbellot's avatar
pguimbellot
Active Contributor
3 years ago
When is this issue going to be fixed. We have 22 plus Macs in AZ and we are having this issue. Please get it fixed