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Forum Discussion

kbar's avatar
kbar
Active Contributor
5 years ago
Solved

Blank screen when controlling a Mac system

When I use LogmeIn central to remote into a Mac running OS Version 12.0.1 from a PC I'm getting either a blank (black) screen or just the menu bar and the desktop background. This happens on the seco...
  • GaborO's avatar
    GaborO
    4 years ago

    A new version (4.1.0.12203) has been released, which should fix the problem.

Macsterguy's avatar
Macsterguy
Active Contributor
4 years ago

I have never used fast user switching on any of the 30 + Macs I maintain. I'm glad that works for some folks but no help for me. Thanks for your reply though!

barceneaux's avatar
barceneaux
Active Contributor
4 years ago

Macster - I would try this fix on at least one machine having the issue. Doing this fix cleared our issues immediately, even if we have never Fast User Switched on the machine.