The GoTo Community is currently experiencing some technical issues affecting new posts and comments. We are actively working with our service provider and apologize for the frustration.

Forum Discussion

ArtTechsrl's avatar
ArtTechsrl
New Contributor
5 years ago

Bug connection

Hello, i have a problem. My remote desktop dosen’t work correctly. I see all wrong (see the pic below). What should I do? the internet speed is okay. DOWN 6.15 UPLOAD 3.08
ArtTechsrl's avatar
ArtTechsrl
New Contributor
5 years ago

Thank you for reply AshC 

yes, i just restar the pc but the problem persists.

No, i have other 150 remote desktop but only this one give me a bug. 😔

AshC's avatar
AshC
Retired GoTo Contributor
5 years ago

In that case, I would visit the manufacturer's website to confirm the product ID and check for all available video driver updates. 

  • ArtTechsrl's avatar
    ArtTechsrl
    New Contributor
    5 years ago

    Where i found the driver video? 

     

    • AshC's avatar
      AshC
      Retired GoTo Contributor
      5 years ago

      For example, some companies like Dell keep a full record of the drivers needed for their PCs on their website, where you can easily plugin (or search for) your product ID to confirm the latest available. 

      • ArtTechsrl's avatar
        ArtTechsrl
        New Contributor
        5 years ago

        Now i understand. I check the pc company and I'll let you know Monday.

        Thank you for the support.