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Bug Report: LogMeIn installed on brand new Precision; Experiencing major display driver glitches
Installed LogMeIn on a brand new Dell Precision, and it is experiencing glitches where the screen does not update when inputs are sent. If no monitor is connected, the LogMeIn does not update the scr...
Hi trustpar-jdodd ,
If this only happens when screen control is active via Central, it may be enough to Disable 'Display accelerator' in the settings.
In rare situations, some customers tried installing the Central Host Software without the Mirror Display driver, or updated the Display driver in the dell machine.
Some related articles for you to look into:
https://support.logmeininc.com/pro/help/using-logmein-on-headless-computers-with-no-monitor-attached
https://support.logmeininc.com/pro/help/how-do-i-disable-or-uninstall-the-display-accelerator
Looks like disabling Display accelerator did not fix the glitch.
Everything will act okay for about 5-10 seconds, but then when I close an Edge window, the remote display will freeze. I can click on the icons on the task bar and open File Explorer and minimize file explorer, but no windows will display/update on the LogMeIn remote display without a monitor attached.
trustpar-jdodd sorry to hear the issue persists.
I've created a case for you and shared the details with our support team. Someone from our team should be reaching out to you soon.
I will try this! I did update the display drivers with Command Update, but hardware acceleration could definitely be what's causing the glitch
