Forum Discussion
Hi trustpar-jdodd ,
If this only happens when screen control is active via Central, it may be enough to Disable 'Display accelerator' in the settings.
In rare situations, some customers tried installing the Central Host Software without the Mirror Display driver, or updated the Display driver in the dell machine.
Some related articles for you to look into:
https://support.logmeininc.com/pro/help/using-logmein-on-headless-computers-with-no-monitor-attached
https://support.logmeininc.com/pro/help/how-do-i-disable-or-uninstall-the-display-accelerator
Looks like disabling Display accelerator did not fix the glitch.
Everything will act okay for about 5-10 seconds, but then when I close an Edge window, the remote display will freeze. I can click on the icons on the task bar and open File Explorer and minimize file explorer, but no windows will display/update on the LogMeIn remote display without a monitor attached.
- KateG2 years agoGoTo Manager
trustpar-jdodd sorry to hear the issue persists.
I've created a case for you and shared the details with our support team. Someone from our team should be reaching out to you soon.