The GoTo Community is currently experiencing some technical issues affecting new posts and comments. We are actively working with our service provider and apologize for the frustration.
Forum Discussion
trustpar-jdodd
3 years agoActive Contributor
Bug Report: LogMeIn installed on brand new Precision; Experiencing major display driver glitches
Installed LogMeIn on a brand new Dell Precision, and it is experiencing glitches where the screen does not update when inputs are sent. If no monitor is connected, the LogMeIn does not update the scr...
trustpar-jdodd
3 years agoActive Contributor
Looks like disabling Display accelerator did not fix the glitch.
Everything will act okay for about 5-10 seconds, but then when I close an Edge window, the remote display will freeze. I can click on the icons on the task bar and open File Explorer and minimize file explorer, but no windows will display/update on the LogMeIn remote display without a monitor attached.
KateG
3 years agoGoTo Manager
trustpar-jdodd sorry to hear the issue persists.
I've created a case for you and shared the details with our support team. Someone from our team should be reaching out to you soon.