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LockonCC's avatar
LockonCC
Active Contributor
6 years ago
Solved

Cached Credentials no longer work?

Slower and slower computer connections... then broken screen blanking, broken multi-monitor support and now broken credentials caching?  At first I thought it was my PC but now I am not able to used ...
  • GaborO's avatar
    GaborO
    3 years ago

    Hi N_Idaho,

    The problem should be with the certificate of the host. It can be regenerated with this command from an admin command prompt:
    "C:\Program Files (x86)\LogMeIn\x64\LogMeIn.exe" cert -createca -createsc

     

    Should the issue still persist, please contact customer support, GlennD can help you with that.
    To investigate the case we need debug level logs of the service (C:\ProgramData\LogMeIn\LogMeIn.log)

     

N_Idaho's avatar
N_Idaho
Active Contributor
3 years ago
That fixed it! Thank you very much!
Eliseo2787's avatar
Eliseo2787
New Member
2 years ago

tengo el mismo problema, pueden ayudarme? error 1327, no guarda credenciales. win 11 y desde app logmein de android. cada vez que inicio sesion tengo que introducir credenciales. 

  • KateG's avatar
    KateG
    GoTo Manager
    2 years ago

    Eliseo2787 Veo que te comunicaste con nuestro equipo de soporte y pudieron resolver el problema.