Can not connect with client app

Thank you, this also solved my problem

This will free you from using a browser for 2 years

Thanks a lot GaborO

i follow your instructions, close & start LogMeIn and now works

i repeat thanks a lot

Hi Jahmil!

The problem is that Windows returns a 3-digit "sub-region-code" instead of the 2-character "alpha-2" country code. Check for example: https://github.com/lukes/ISO-3166-Countries-with-Regional-Codes/blob/master/all/all.csv 
Based on the 419 value, you might be in the Latin America and the Caribbean region.

I've seen this problem in Mexico.

To overcome on this problem you have to explicitly specify the 2-digit code of your country. So find the "alpha-2" code of your country in the table above and issue the following command in an administrator command prompt:

"C:\Program Files (x86)\LogMeIn\x64\LogMeIn.exe" cert -createca "Default CA" "<alpha-2 code of your coutry>" -createsc

For example if you are in Mexico, then issue the following command:

"C:\Program Files (x86)\LogMeIn\x64\LogMeIn.exe" cert -createca "Default CA" "MX" -createsc

Thanks GlennD

see the result

Hi Jahmil,

Can you please try the following:

Open the command prompt of my computer in LogMeIn Client
1. cd "C:\Program Files (x86)\LogMeIn\x64"
2. cmd
3. logmein.exe cert -createca "LogMeIn CA on %COMPUTERNAME%" -createsc "%COMPUTERNAME%"
4. net stop LogMeIn && net start LogMeIn

the command shows;

Hi Jahmil!
Welcome to the GoTo Community.

It seems that the new version of LogMeIn service cannot load its old certificate.

To fix it no need to reinstall LogMeIn.

Run this command in an administrator command prompt on the computer you want to access, to regenerate the service's certificate:

"C:\Program Files (x86)\LogMeIn\x64\LogMeIn.exe" cert -createca -createsc

Please note that auto-login from the client will fail for the first time. Then it should be working.

I cant connect with one of PCs that i have acces in LogMeIn

give the following error:

error occurred: error:0a000410:lib(20)::reason(1040)

i uninstall and reinstall fresh copy an get the same error

Perdón por el retraso. Veo que te comunicaste con atención al cliente y pudieron ayudarte.

Hola si me he conectado anteriormente sin problema, de echo tengo mas equipos en la misma red a los cuales tengo acceso sin problema, por tal motivo descarto problemas de firewall o av. 

En el apartado de detalles no me muestra mas información, anexo pantallazo.

De los 3 pasos de seguridad al establecer la conexión se truena en el 3ro.

Conectar a la red  ✔️

Activar el encriptado✔️

Verificar identidad ❌

al final solo me muestra este error.

error:0A000410:lib(20)::reason(1040)